Binance VIP and Institutional Client Specialist

3 days ago


Dubai, Dubai, United Arab Emirates Binance Full time

We are looking for a skilled Binance VIP and Institutional Client Specialist to join our team. This role will provide exceptional support to our highest value clients and institutions on our various products.

About the Team

Our team works closely with market participants, including individual traders, HFT firms, hedge funds, asset managers, and more. We strive to provide top-tier services to influential players in the crypto industry.

Job Description

The ideal candidate will have a minimum of 3 years of experience in client or trading desk support in financial services. They will be responsible for providing dedicated and prompt support to our institutional and VIP customers via different communication channels.

Key Skills and Qualifications
  • Experience in real-time client-facing supporting functions, preferably with high-priority clients
  • Understanding of trading platforms or exchanges, including trading orders
  • Knowledge of API usage in communicating with a trading platform
  • Outstanding problem-solving capabilities, including solving issues under high pressure
  • Excellent communication skills for facilitating cross-departmental communication
  • Able to participate in an on-call rotation, as required by the business
  • Bilingual English/Mandarin is required to coordinate with overseas partners and stakeholders
  • Hands-on experience in API trading is a strong plus
  • Understanding of cryptocurrency basics, e.g., the meaning of blockchain transactions, is a strong plus
  • Knowledge of derivative and other trading products is a strong plus, e.g., knowledge of futures


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