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Customer Service Representative

3 weeks ago

Ajman, Ajman, United Arab Emirates Shatira Burgers and Sandwiches Full time

Job Description

As a Cashier Cum Customer Service at Shatira Burgers and Sandwiches, your primary responsibilities will include:

  • Serving customers promptly and efficiently, answering queries, and resolving any issues that may arise.
  • Operating the point of sale system accurately, processing transactions, and handling customer payments.
  • Maintaining a clean and organized workspace, adhering to health and safety standards, and ensuring a pleasant shopping environment.
  • Working collaboratively with colleagues to achieve sales targets, handle customer complaints, and provide excellent customer service.
  • Upselling and promoting products to increase sales, identifying customer needs, and making recommendations accordingly.

Key Skills

To excel in this role, you should possess:

  • Excellent communication and interpersonal skills, able to engage with customers effectively.
  • Strong product knowledge, enabling you to make informed recommendations and answer customer queries.
  • Basic math skills, including handling cash transactions and making change accurately.
  • Ability to multitask, manage multiple priorities, and work under pressure.
  • Adaptability, flexibility, and a willingness to learn and take on new challenges.