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Banking Technology Consultant

1 week ago

Dubai, Dubai, United Arab Emirates Al-Futtaim Full time

Al-Futtaim Group's entrepreneurial spirit and relentless focus on customer satisfaction enable the organization to continue growing and expanding, responding to changing customer needs within the societies it operates.

The company upholds its values of respect, excellence, collaboration, and integrity, continuing to enrich the lives and aspirations of its customers each day.

Job Description:

The Certified Enterprise Architect / Design Consultant will be responsible for designing and implementing cloud-based solutions for the banking sector. This includes leading the integration of Genesys contact center solutions with core banking systems to enhance customer service capabilities and operational efficiencies.

Key Skills:

  • Expertise in cloud architecture and services (AWS, Azure).
  • Proficiency in integrating Genesys contact center solutions with banking systems.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Ability to drive technology initiatives from concept to completion.