Home Services Manager
7 days ago
At Justlife Home Services, we're on a mission to revolutionize the way people live and work.
We're looking for an experienced Home Services Manager to lead our team of account managers and drive top-line growth in our exclusive home cleaning segment.
This is a unique opportunity to join a fast-growing company and make a real impact on our customers' lives.
You'll be responsible for overseeing and mentoring a team of account managers, ensuring they hit targets and excel in their roles. You'll also manage partner relationships, optimize supply utilization, and develop winning strategies to drive revenue growth.
We're a dynamic and entrepreneurial company that's always looking for ways to improve and innovate. If you're a strategic leader who thrives in high-growth environments and loves balancing analytics, leadership, and execution, this role is for you.
Key Responsibilities:
- Lead & Coach: Oversee and mentor a team of Account Managers, ensuring they hit targets and excel in their roles.
- Own Supply & Performance: Manage partner relationships, optimize supply utilization, and drive revenue growth.
- Develop Winning Strategies: Work closely with leadership to align financial goals, optimize operations, and introduce data-driven improvements.
- Be a Data Powerhouse: Use analytics, BI tools, and Excel to track, assess, and enhance performance.
- Align with Key Teams: Collaborate with Finance, Marketing, Customer Success, and Operations to deliver excellence.
- Shape the Future: Lead special projects like van branding, international hiring, and influencer bookings.
Requirements:
- 5+ years of experience in account management, business development, or operations.
- Strong leadership skills with a proven track record in managing teams and driving revenue growth.
- Proficiency in Excel, BI tools, and data analytics— you love making decisions backed by numbers.
- Ability to balance strategic planning with hands-on execution in a fast-paced environment.
- Exceptional communication & negotiation skills to manage internal and external stakeholders.
- Experience in customer-facing, high-growth startups, or service industries is a plus.
Benefits:
- Flexible working hours and remote working arrangements depending on the job.
- One-day extra vacation on your birthday with our JustHoliday.
- Free Justlife credits so you can enjoy our own services.
- Work reality escapes opportunities through team-building games, challenges, and many more activities.
About Us:
We're a leading super app for home services, connecting individual needs with on-demand services through our innovative marketplace platform.
We've digitalized the cleaning service industry in UAE, expanding our services from home cleaning alone to serving all our customer's needs at home across the GCC.
We have a network of thousands of trained professionals and have served over 6 million sessions across UAE, KSA, Kuwait, Qatar, and Oman.
We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves.
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