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VIP Relations Manager

1 week ago

Dubai, Dubai, United Arab Emirates Kerzner International Full time

About the Position

Kerzner International is seeking a VIP Relations Manager to join our team. As a VIP Relations Manager, you will be responsible for managing the relationships with our most valued guests, ensuring that their experiences with us are truly unforgettable.

This includes working closely with other departments to anticipate and meet the evolving needs of our VIP guests, always staying one step ahead in terms of service excellence. You will also be responsible for developing and implementing strategies to build long-term relationships with our VIP guests and exceed their expectations at every turn.

Responsibilities:

  • Manage relationships with VIP guests and ensure their experiences are exceptional
  • Develop and implement strategies to build long-term relationships with VIP guests
  • Collaborate with other departments to anticipate and meet the evolving needs of VIP guests

About You

We are looking for a professional and results-driven individual who is able to build and maintain strong relationships with high-net-worth individuals. The ideal candidate will have a strong background in hospitality and a proven track record of success in managing complex relationships with high-end clients.

Requirements:

  • Minimum 2 years of experience in guest relations or a similar role
  • Excellent relationship-building and communication skills
  • Ability to work collaboratively with other departments
  • Familiarity with luxury hospitality standards and best practices