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Process Improvement Specialist

2 weeks ago

Dubai, Dubai, United Arab Emirates eMinds Full time

eMinds seeks a highly skilled IT Process Automation Specialist to join our team and contribute to the company's success.

Job Overview:

The successful candidate will have a deep understanding of the ITIL framework and application, as well as proven experience in AI technologies and implementing automation solutions.

  • Main Responsibilities:
  • Implement ITIL-based frameworks for IT service management.
  • Develop and deploy AI-driven solutions for operational optimization.
  • Automate manual processes using cutting-edge automation tools and software.
  • Collaborate with stakeholders and IT department to assess needs and identify opportunities for process improvements.
Essential Skills and Qualifications:
  • Prior experience in a similar role within the industry.
  • Deep understanding of the ITIL framework and application.
  • Strong programming skills and familiarity with automation tools.
  • Excellent analytical, problem-solving, and project management skills.