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Hotel Reservation Coordinator

2 weeks ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates RIXOS Full time

Rixos is seeking a highly skilled Hotel Reservation Coordinator to join our team.

Job Description:
  • The ideal candidate will have in-depth knowledge of the hotel's services and facilities, including room rates, outlets, and locations.
  • They will answer guest inquiries with professionalism and accuracy, while maintaining a positive attitude.
  • This role requires strong communication and problem-solving skills, as well as the ability to manage reservations effectively.
  • Key responsibilities include processing rooming lists, group blocks, and special requests, while maintaining accurate records.
  • Familiarity with Front Desk, Sales, and Accounts departments is essential for success in this role.
  • The Hotel Reservation Coordinator must stay up-to-date on hotel policies and procedures, including rate changes and group enquiries.
Requirements:
  • A minimum one year experience as a Receptionist or Reservation Agent in a 5-star hotel is required.
  • A degree in Hotel Management or a related field is desirable.