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Quality Assurance Manager
2 months ago
- Inventory Management: Oversee the procurement and storage of high-quality ingredients and supplies to ensure optimal stock levels.
- Facility Maintenance: Ensure that all baking equipment, tools, and utensils are properly cleaned, sanitized, and maintained to prevent contamination and ensure food safety.
- Marketing Strategy: Develop and implement effective advertising and promotional campaigns to attract new customers and increase brand awareness.
- Staff Scheduling: Create and manage work schedules for staff members to ensure adequate coverage and minimize labor costs.
- Performance Management: Conduct regular performance evaluations and provide constructive feedback to staff members to improve their skills and address any performance issues.
- Training and Development: Provide ongoing training and coaching to staff members to enhance their skills and knowledge in producing high-quality bakery items.
- Visual Merchandising: Strategically arrange bakery items in display cases to create an appealing and inviting atmosphere that encourages customer purchases.
- Quality Control: Conduct regular inspections of bakery items to ensure they meet established standards for quality, uniformity, and aesthetic appeal.
- Customer Service: Respond promptly and professionally to customer complaints and concerns to resolve issues and maintain a positive reputation.