Customer Experience Specialist
5 days ago
We are seeking an experienced Customer Relations Director to join our team at Fitness Zone. The ideal candidate will have a passion for delivering exceptional customer experiences and a proven track record of success in a fast-paced environment.
About the Role:- This is a unique opportunity to work as a Customer Relations Director at Fitness Zone, where you will play a key role in creating a positive and engaging experience for our members.
- Foster a sense of community among our members by encouraging interaction during exercise sessions.
- Assist members with the use of equipment and design personal programmes to help them achieve their fitness goals.
- Create a welcoming and friendly atmosphere for all members and guests.
- Pursue excellence in fitness management, innovation, and professional service.
- Work collaboratively with a small team to enable our members to achieve their fitness objectives.
- Maintain open communication with the Fitness Manager on all aspects of the fitness department and event planning.
- Interface regularly with the Fitness Manager on scheduling and promotions.
- Promote all fitness events and offers within the club.
- Meet monthly Personal Training (PT) targets while adhering to shift limitations.
- Stay informed about club memos and newsletters.
- Be available for occasional coverages or adjustments to meet the club's needs during abnormal periods.
- Contact new members before their first sessions to confirm appointments and introduce yourself.
- Exemplify exceptional hospitality and customer service standards.
- Use members' names when interacting with them and introduce yourself politely when necessary.
- Participate in monthly department meetings to stay informed, address challenges, and set goals.
- Actively promote club membership sales and participate in retention or sales drive projects when required.
- Conduct yourself professionally towards all members and staff.
- Collaborate with sales teams for club tours as needed.
- Solicit feedback from members and seek solutions.
- Develop a supportive structure for beginners and newcomers.
- Supervise the gymnasium at all times, providing spotting and technique correction assistance.
- Stay up-to-date with all orientation procedures.
- Provide members with Personal Training as requested.
- Address guest complaints and report them to your Manager or the MOD/Club Manager.
- Demonstrate resilience in handling inconsistent work demands.
- Achieve daily work targets and goals consistently or exceed them.
- Show strong organisational skills and be a self-starter.
- Be solution-focused and proactive.
- Display a high level of drive and desire to succeed and meet set goals.
- Ability to maintain continuous communication.
- UpHold high levels of professionalism, honesty, integrity, and excellent work ethic.
- Capacity to follow up and implement systems and procedures installed.
Entry-level
Employment Type:Contract
Job Function:Consulting, Customer Service, and Healthcare Provider
Industries:Wellness and Fitness Services
-
Customer Experience Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Sharaf DG Full timeWe are looking for a highly experienced Customer Experience Specialist to join our team at Sharaf DG. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience.ResponsibilitiesProvide technical support and troubleshooting services for customers.Upsell accessories and...
-
Customer Experience Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates FIVE Hotels & Resorts Full timeJob Title: Customer Experience SpecialistAbout the Role:We are seeking a highly skilled Customer Experience Specialist to join our team at FIVE Hotels & Resorts.The ideal candidate will have previous experience in luxury hotel customer service, with a strong focus on resolving guest issues and improving overall satisfaction.Key responsibilities include...
-
Customer Experience Specialist
3 days ago
Dubai, Dubai, United Arab Emirates Connex Emirates Full timeJob Title: Customer Experience SpecialistWe are looking for a highly skilled Customer Experience Specialist to join our team at Connex Emirates.The ideal candidate will have a passion for delivering outstanding customer service and a keen eye for detail.Responsibilities include ensuring that every guest has an exceptional dining experience, handling customer...
-
Customer Experience Specialist
2 days ago
Dubai, Dubai, United Arab Emirates Kerzner International Full timeKerzner International, a renowned hospitality company, seeks a skilled Customer Experience Specialist to join its Rooms Division team at One&Only Royal Mirage Resort in Dubai. This role offers an exciting opportunity to make every guest interaction count.The ideal candidate will have a minimum of 1-2 years' experience in a similar role within the upscale...
-
Customer Experience Specialist
2 days ago
Dubai, Dubai, United Arab Emirates EXEED UAE Full time**About the Role:**We are looking for a Customer Experience Specialist to join our team at EXEED UAE. As a customer-facing role, you will be responsible for ensuring that our customers receive exceptional service and support.**Key Responsibilities:**Manage customer complaints and issues in a timely and professional mannerCollaborate with internal teams to...
-
Customer Experience Specialist
2 days ago
Dubai, Dubai, United Arab Emirates Amazon Full timeAbout Our TeamOur team is dedicated to delivering an exceptional customer experience. We are seeking a highly skilled CUSTOMER EXPERIENCE SPECIALIST to join our team.Main Responsibilities:Customer Engagement: Engaging with customers to understand their needs and preferences.Operational Improvement: Identifying areas for operational improvement and...
-
Customer Experience Specialist
7 days ago
Dubai, Dubai, United Arab Emirates Five Guys Full timeAbout the RoleThe Customer Experience Specialist plays a critical role in creating a positive and welcoming atmosphere for our customers. As a key member of our team, you will be responsible for taking orders, serving beverages, and providing recommendations on drinks and promotions.You will also be responsible for maintaining a clean and organized bar area,...
-
Customer Experience Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Bright Minds Ventures Full timeRole Summary:We are looking for a talented Customer Experience Specialist to join our Bright Minds Ventures team in Dubai. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced call center environment.
-
Customer Experience Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Al-Futtaim Full time**About the Role:**We are looking for a skilled and enthusiastic individual to fill the position of Customer Experience Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining store standards.• Customer Service: Greet customers warmly, answer product-related...
-
Customer Experience Specialist
7 days ago
Dubai, Dubai, United Arab Emirates Novotel Hotels Full timeWhy Work With Us?We are an inclusive company that values diversity and promotes equal opportunities. As a Customer Experience Specialist at Novotel Hotels, you will have the chance to develop your skills and advance your career in a dynamic and supportive environment. Our commitment to excellence is reflected in our employee benefit card offering discounted...
-
Customer Experience Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Shamal Holding Full timeAs a Customer Experience Specialist at Shamal Holding's Five Guys restaurants, you will be responsible for delivering exceptional customer service, maintaining high standards of cleanliness and organisation, and supporting colleagues in achieving their duties.You will need to adhere to brand standards, stay updated on Five Guys University courses, and...
-
Customer Experience Specialist
7 days ago
Dubai, Dubai, United Arab Emirates Crowne Plaza Hotels & Resorts Full timeWelcome to Crowne Plaza Dubai Marina, where we are passionate about delivering unforgettable experiences for our guests. As a Customer Experience Specialist, you will be at the forefront of creating exceptional moments that leave a lasting impression.Key responsibilities include:Delivering personalized service to each guest, ensuring their needs are met and...
-
Customer Experience Specialist
7 days ago
Dubai, Dubai, United Arab Emirates Juma Al Majid Full timePosition OverviewThe Customer Experience Specialist role at Juma Al Majid involves creating unforgettable experiences for our customers through various communication channels. As a key member of our Contact Center team, you will play a vital role in ensuring that our customers receive exceptional service and support.In this position, you will handle customer...
-
Customer Experience Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Al Tayer Group Full timeAs a Beauty Specialist, you'll be part of a fast-paced team dedicated to delivering outstanding customer experiences. Key responsibilities include:Product Knowledge:Develop in-depth knowledge of our products, including features, benefits, and applications.Effectively communicate product information to customers, addressing their needs and concerns.Customer...
-
Customer Experience Solutions Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Amazon Full timeCompany OverviewAmazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers.To achieve this, we are looking for a Program Specialist, Customer Experience (CX) to join our Middle East Customer Service team.
-
Customer Experience Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Park Hyatt Full timeWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Park Hyatt. As a key member of our service team, you will be responsible for delivering exceptional service to our guests, ensuring that every interaction is memorable and exceeds their expectations.Responsibilities:Provide exceptional service to our guests,...
-
Customer Experience Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Fresha Full timeCustomer Experience Specialist (Dubai)Location: DubaiDepartment: Commercial – Professional ServicesEmployment Type: Full-timeWork Arrangement: On-siteApplication InformationPlease provide the following details:Are you currently located in Dubai? ✱Do you have the legal right to work in UAE? Please select 'No' if you would require visa sponsorship. ✱Can...
-
Customer Experience Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Tesla, Inc. Full timeCustomer Experience Specialist - Russian Speaker - DubaiJob Category: SalesLocation: DubaiReq. ID: 237562Job Type: Full-timeWhat to ExpectAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial...
-
Customer Experience Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Tesla, Inc. Full timeCustomer Experience Specialist - Russian Speaker - Dubai Job Category: Sales Location: Dubai Req. ID: 237562 Job Type: Full-time What to Expect As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a...
-
Customer Experience Specialist
5 days ago
Dubai, Dubai, United Arab Emirates PALAZZO VERSACE DUBAI Full timeThis is an exciting opportunity for a talented individual to join our team as a customer experience specialist at Palazzo Versace Dubai.In this role, you will be responsible for delivering exceptional customer service, ensuring our guests have an unforgettable experience.Develop a thorough knowledge of our food and beverage menu, including ingredients,...