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Assistant Facilities Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Facilico Facilities Management Full time

Facilico Facilities Management seeks a seasoned Assistant Soft Service Manager to lead our Soft Service team. The successful candidate will oversee daily operations, manage staff, and maintain high service standards.

Main Responsibilities
  1. Daily Operations Management: Manage day-to-day operations, focusing on timely service delivery and adherence to service level agreements.
  2. Leadership and Coaching: Develop and guide supervisors to achieve exceptional team performance.
  3. Service Complaint Handling: Respond promptly to customer complaints, resolve issues efficiently, and escalate to senior management when necessary.
  4. Staff Training and Development: Create and implement comprehensive training programs to enhance staff capabilities.
  5. Interdepartmental Cooperation: Build strong relationships with other departments to streamline operational processes.
  6. Executive Tasks: Perform duties assigned by the Senior Soft Services Manager.
Desired Qualifications
  1. Higher Education: Bachelor's Degree or equivalent.
  2. Experience: At least 5 years of experience in Soft Services, preferably in a supervisory position.
  3. UAE Driving License.