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Luxury Hotel Team Member

2 weeks ago

Dubai, Dubai, United Arab Emirates Adwaveinnovations Full time

Welcome to Four Seasons Hotel DIFC in Dubai, where luxury meets warmth and hospitality knows no bounds.

About Our Culture

We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with the same respect and kindness we wish to receive ourselves. Our culture is built on a foundation of trust, integrity, and empathy, where every employee is valued and empowered to make a difference.

As a member of our team, you will be part of a collective that strives to create unforgettable impressions for our guests. Your primary responsibility will be to deliver exceptional customer service, ensuring every guest feels valued and appreciated. You will work closely with colleagues to maintain a seamless and efficient operation, anticipating and exceeding guest expectations.

Responsibilities
  • Deliver outstanding customer service, responding promptly to guest inquiries and resolving issues efficiently.
  • Collaborate with colleagues to maintain a clean and organized work environment, adhering to high standards of quality and hygiene.
  • Maintain knowledge of F&B operations, providing assistance as needed to ensure seamless service delivery.
Requirements
  • Excellent customer service skills, with a passion for delivering exceptional guest experiences.
  • Superior interpersonal skills, with the ability to communicate effectively with colleagues and guests.
  • Highly self-motivated, with a proactive approach to problem-solving and conflict resolution.
What We Offer
  • A competitive tax-free salary and service charge.
  • Complimentary full board living accommodation in a high-quality staff housing.
  • Vibrant fitness facilities including gym and swimming pool.
  • Free transportation to and from work.
  • Medical and life insurance.
  • Paid annual leave.
  • Paid home leave tickets.
  • Social and sporting events.
  • Learning & Development Programs.
  • Career opportunities and international transfer.