Executive Patient Satisfaction Liaison
2 weeks ago
Responsibilities
- Greet patients and direct them to the appropriate individual or department, providing routine information about the hospital as needed.
- Handle phone inquiries from patients, screen calls for urgency, and refer callers as necessary.
- Register new patients, update files by collecting details, and respond to patient inquiries regarding treatment, benefits, and billing.
- Provide medical insurance coverage information to patients and verify coverage before referring them to a doctor.
- Prepare insurance claim forms and arrange them in doctors' rooms.
- Cater to all incoming patients, including those with appointments.
- Maintain knowledge of Hospital Information Systems, clinic schedules, appointment durations, and procedures for booking appointments.
- Perform tasks involving patient handling, telephone calls, cash transactions, and back-office work as specified in the duty roster.
- Ensure uniform operation according to hospital policies and procedures.
- Contribute to team efforts by accomplishing related tasks as needed and maintain a safe, clean reception area.
- Provide education to patients requiring investigation procedures by explaining processes and handing over relevant materials.
- Participate in hospital training programs.
- Address complaints in a structured, timely, professional manner while maintaining confidentiality and adhering to hospital protocols.
- Comply with confidentiality agreements and maintain strict compliance with designated confidential information.
- Perform other duties assigned by the Head of Department, within employee capacity and designation.
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Patient Satisfaction Manager
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Dubai, Dubai, United Arab Emirates NMC Healthcare Full timeAbout the Role:NMC Healthcare is seeking a highly skilled Patient Satisfaction Manager to join our team. The successful candidate will be responsible for developing and implementing strategies to improve patient satisfaction.Duties and Responsibilities:Develop Patient Satisfaction Strategies: Develop and implement strategies to improve patient...
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Patient Liaison Specialist
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Dubai, Dubai, United Arab Emirates GluCare Full timeAbout the JobGluCare seeks an experienced Patient Liaison Specialist to join our team. The successful candidate will be responsible for providing exceptional patient care and support.Key ResponsibilitiesWelcome and assist patients with a warm and professional approach.Manage patient check-ins and check-outs, ensuring a smooth and efficient experience.Provide...
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Luxury Patient Liaison
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Patient Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates VLCC International LLC Full timeJob ResponsibilitiesAct as the primary liaison between patients and healthcare providers, ensuring seamless communication and understanding of treatment plans.Schedule and manage patient appointments, follow-ups, and reminders to optimize clinic flow and enhance patient satisfaction.Collect and verify patient information, including insurance details, medical...
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Patient Coordinator
5 days ago
Dubai, Dubai, United Arab Emirates VLCC International LLC Full timeJob Responsibilities Act as the primary liaison between patients and healthcare providers, ensuring seamless communication and understanding of treatment plans. Schedule and manage patient appointments, follow-ups, and reminders to optimize clinic flow and enhance patient satisfaction. Collect and verify patient information, including insurance details,...
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Patient Coordinator
6 days ago
Dubai, Dubai, United Arab Emirates VLCC International LLC Full timeJob Responsibilities1. Act as the primary liaison between patients and healthcare providers, ensuring seamless communication and understanding of treatment plans.2. Schedule and manage patient appointments, follow-ups, and reminders to optimize clinic flow and enhance patient satisfaction.3. Collect and verify patient information, including insurance...
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Patient Liaison Specialist
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Patient Relations Executive
2 weeks ago
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Patient Relations Executive
6 days ago
Dubai, Dubai, United Arab Emirates Al-Futtaim Full timeRoles and responsibilities A Patient Relations Executive is a professional who serves as the primary point of contact between patients and healthcare providers or facilities. They play a crucial role in ensuring a positive experience for patients, addressing any concerns or issues, and helping to improve overall patient satisfaction. This role is commonly...
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Patient Relations Executive
2 days ago
Dubai, Dubai, United Arab Emirates Al-Futtaim Full timeRoles and responsibilities A Patient Relations Executive is a professional who serves as the primary point of contact between patients and healthcare providers or facilities. They play a crucial role in ensuring a positive experience for patients, addressing any concerns or issues, and helping to improve overall patient satisfaction. This role is commonly...
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Patient Care Liaison
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Patient Relations Executive
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Dubai, Dubai, United Arab Emirates Al-Futtaim Full timeRoles and responsibilitiesA Patient RelationsExecutive is a professional who serves as theprimary point of contact between patients and healthcare providersor facilities. They play a crucial role in ensuring a positiveexperience for patients, addressing any concerns or issues, andhelping to improve overall patient satisfaction. This role iscommonly found in...
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Patient Experience Manager
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Patient Care Coordinator
3 days ago
Dubai, Dubai, United Arab Emirates Medbiomate Full timeThe Patient Coordinator will be responsible for managing patient interactions from scheduling appointments to assisting with administrative duties. The ideal candidate will have excellent communication skills, a positive attitude, and a keen ability to manage multiple tasks while ensuring the highest level of patient satisfaction.Key Responsibilities:1....
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Patient Care Coordinator
3 days ago
Dubai, Dubai, United Arab Emirates Medbiomate Full timeThe Patient Coordinator will be responsible for managing patient interactions from scheduling appointments to assisting with administrative duties. The ideal candidate will have excellent communication skills, a positive attitude, and a keen ability to manage multiple tasks while ensuring the highest level of patient satisfaction.Key Responsibilities:Patient...
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Patient Care Liaison
3 days ago
Dubai, Dubai, United Arab Emirates Polyclinic Full timeIn this role, you will have the opportunity to work in a dynamic and fast-paced medical environment, interacting with patients and staff on a daily basis.Key Responsibilities:Act as the primary point of contact for patients, ensuring a seamless experience from consultation to treatment.Coordinate patient schedules, consultations, and follow-ups with medical...
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Administrative Liaison
2 weeks ago
Dubai, Dubai, United Arab Emirates GluCare Full timeThe Administrative Liaison at GluCare serves as the primary point of contact for patients, healthcare providers, and administrative teams. In this role, you will be responsible for coordinating appointments, managing patient records, and communicating effectively to ensure seamless patient care.Main Areas of Focus:Patient Coordination:Coordinate patient...
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Patient Relations Executive
4 weeks ago
Dubai, Dubai, United Arab Emirates NMC Royal Khalifa City Full timeJob DescriptionA Patient Relations Officer will provide excellent service to the LTC patients and their families by taking by a variety of tasks including responding to questions, providing needed information, filling out paperwork, and acting as a liaison for the LTC Unit. Responsibilities include responding to the needs of the patient, resolving issues,...
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Patient Access Liaison
4 days ago
Dubai, Dubai, United Arab Emirates American Hospital Dubai Full timeJob Title: Telephonic Scheduling CoordinatorLocation: American Hospital DubaiJob Type: Full-timeReports to: Team Lead - Call CenterJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team as a Telephonic Scheduling Coordinator. As a key member of our Call Center, you will be responsible for providing excellent customer...
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Medical Office Liaison
2 days ago
Dubai, Dubai, United Arab Emirates Maris Clinic Full timeJob DescriptionWe are seeking a highly skilled and motivated Medical Office Liaison to join our team at Maris Clinic.The ideal candidate will have experience in aesthetics, customer service, and sales. They will be responsible for coordinating communication between patients, medical, and administrative staff.Booking appointments and managing schedulesHit...