Technical Lead for Genesys Solutions

7 days ago


Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full time

About Al-Futtaim Engineering & Technologies

We offer comprehensive engineering and systems integration solutions across the Middle East, Africa, Asia, and beyond. Our services encompass air conditioning, scaffolding, access solutions, elevators, control systems, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.

Our Offerings Include

  • Contact Center Solutions: We provide cutting-edge business applications, data management, advanced analytics, IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.
  • Project Management: Our experts assist in planning, installation, testing, commissioning, and maintenance contracts.

Required Skills and Qualifications

  1. Bachelor's degree in IT or Computer Science Engineering.
  2. PMP Certification.
  3. ITIL v4.0.
  4. Genesys Certified Professional Cloud.
  5. Genesys Certified Professional (minimum 3 modules of Genesys Engage).


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