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Banking Associate

2 months ago

Dubai, Dubai, United Arab Emirates TD Full time
Job Summary

The Teller I plays a vital role in delivering exceptional customer experiences while processing banking transactions with accuracy and efficiency. This role requires a strong focus on customer service, cash handling, and operational procedures.

Key Responsibilities
  • Customer Service: Execute TD's brand promise by consistently delivering a legendary customer experience in the store.
  • Cash Handling: Perform customer transactions, including deposits, withdrawals, loan payments, and safe deposit box transactions, with a high level of accuracy.
  • Operational Procedures: Process cash transactions, balance cash drawers, and maintain accurate records in accordance with company guidelines and regulations.
  • Problem Resolution: Respond to and resolve customer inquiries and concerns using standard procedures and escalating to management as necessary.
  • Leadership: Engage in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately.
Requirements
  • Education: High school diploma or GED.
  • Experience: 6 months of work-related experience preferred, or equivalent demonstrated through volunteering, education, or military experience.
  • Skills: Strong customer service skills, organizational skills, detail-oriented, ability to function in a fast-paced environment, and excellent communication skills.