Customer Service Liaison

2 weeks ago


Dubai, Dubai, United Arab Emirates Al-Futtaim Automotive Full time
Job Overview
At Al-Futtaim Automotive, we are seeking a skilled Guest Relations Officer to provide exceptional customer service and support in our Toyota showroom. The ideal candidate will be fluent in English and possess experience in customer-facing roles.

Key Responsibilities
- Greet customers warmly and ensure their needs are met promptly
- Provide detailed information about the facility's amenities and services
- Address guest inquiries and resolve any issues or complaints professionally
- Maintain accurate records of guest preferences and special requests

Requirements
- High School Diploma
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong analytical and problem-solving skills

About the Team
The successful candidate will report to the Aftersales Manager and work collaboratively with the sales team to deliver exceptional customer experiences.

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