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Front Desk Professional

2 weeks ago

Dubai, Dubai, United Arab Emirates beBee Careers Full time

We are seeking a highly organized and professional individual to join our team as a Front Desk Professional. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive and welcoming atmosphere while ensuring efficient day-to-day office operations.

Responsibilities:
  1. Reception Duties: Greet clients and visitors professionally, manage reception area, handle incoming calls and inquiries, and collaborate with the reception team for task transition.
  2. Client Liaison: Address inquiries, assist with appointments and meetings, and act as a liaison between clients and staff members.
  3. Administrative Support: Schedule appointments, manage calendars, prepare communications, coordinate business card requests, manage credit cards, process invoices, handle travel issues, and liaise with the facilities team.
  4. Problem Solving: Display proactive thinking and problem-solving skills for unexpected situations.
  5. Reliability: Maintain a reliable work schedule and demonstrate punctuality.
  6. IT Support: Issue guest Wi-Fi access, troubleshoot basic IT issues, assist with ZOOM and AV setups, and escalate IT issues as needed.
  7. Security Protocols: Monitor office access, manage access cards, ensure security protocols, and handle parking card distribution.
  8. Meetings and Events: Manage meeting room bookings, coordinate catering, and ensure room setups.
  9. Courier Services: Handle courier accounts, manage mail/deliveries, and coordinate business shipments.
Qualifications:
  1. Education: High School Diploma or equivalent; Associate's or Bachelor's Degree in Business Administration, Office Management, or a related field is preferred.
  2. Experience: Minimum 3 years' experience in a corporate Reception position; experience in financial services, management consultancy, or professional services is a plus.
  3. Skills: Excellent communication skills, strong organizational abilities, multitasking, professional demeanor, friendly demeanor, strong interpersonal skills, team collaboration, ability to work independently, problem-solving skills, proactive thinking, reliable, punctual, dependable.
  4. Technical Skills: Proficiency in Word, PowerPoint, Excel, and Outlook; knowledge of video conferencing and smart office solutions; experience with iProcurement or similar payment platforms; basic IT troubleshooting; audio-visual conference room setup; guest Wi-Fi management.