Operations Team Lead
1 week ago
At Q-Express Documents Transport, we are seeking an experienced Logistics Supervisor to join our dynamic team. As a key member of our operations department, you will play a vital role in ensuring the smooth delivery of our services.
Job Description:As a Logistics Supervisor, you will be responsible for overseeing daily operations within our Fulfillment Centers (FC). This includes managing teams of Operations Supervisors, Operations Assistants, Delivery Service Providers, and associates. You will allocate labor, lead meetings, assign job duties, and maintain exceptional organizational skills.
- Operational Leadership: Manage daily operations, including allocating labor, leading meetings, and assigning job duties.
- Team Management: Lead, train, and develop high-performing teams, fostering a positive and motivating work environment.
- Performance Management: Monitor key performance indicators (KPIs) and drive improvements across both AMZL and FC processes.
- Process Improvement: Identify opportunities to streamline and improve processes, utilizing problem-solving and analytical skills to drive Dive Deep analyses and implement process enhancements.
- Communication & Collaboration: Communicate daily metrics and report exceptions, influencing decisions and driving alignment with cross-functional teams.
Required Skills and Qualifications:
- Bachelor's degree or equivalent, or 2+ years of Amazon experience.
- 1+ years employee and performance management experience.
- Ability to work a flexible schedule / shift / work area, including weekends, nights, and / or holidays.
- Ability to push and pull wheeled dollies loaded with products up to 100 pounds during shifts.
- Strong team player with the ability to motivate others.
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