Computer Systems Specialist
7 days ago
Estemarat Group seeks a talented IT Support Specialist to join our team in Dubai.
The ideal candidate will be responsible for providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems across the organization.
Responsibilities:- Provide technical assistance to employees via phone, email, or in person.
- Install, configure, and maintain computer systems, networks, and software.
- Troubleshoot hardware and software problems on desktops, laptops, printers, and other IT equipment.
- Manage user accounts, permissions, and security settings.
- Monitor system performance and ensure IT security compliance.
- Assist in setting up and maintaining servers, network devices, and VPN connections.
- Coordinate with third-party vendors for IT-related purchases and support.
- Maintain IT inventory and documentation.
- Ensure data backup and recovery plans are in place.
- Stay updated with the latest IT trends and security threats.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as an IT Support Specialist, IT Technician, or similar role.
- Strong knowledge of Windows and Mac operating systems.
- Experience with networking, routers, firewalls, and VPN configurations.
- Familiarity with cloud computing services (e.g., Microsoft Azure, AWS, Google Cloud).
- Proficiency in troubleshooting IT hardware and software issues.
- Excellent communication and problem-solving skills.
- Ability to work independently and prioritize tasks effectively.
- Knowledge of IT security practices and protocols.
We offer a competitive salary based on experience and qualifications.
Health insurance and other benefits as per UAE labor law.
Paid annual leave and company perks.
Opportunities for professional growth and training.
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