Technical Service Provider
3 days ago
About the Role
The IT Support Specialist will be responsible for providing technical assistance to users on IT-related issues, installing and setting up IT equipment at distribution sites, managing the service catalogue and conducting training and creating awareness to end-users on IT services and new releases.
Responsibilities and Expectations:
- Provide timely and effective technical assistance to users on IT-related issues
- Install and set up IT equipment at distribution sites according to company standards
- Manage the service catalogue to ensure seamless delivery of IT services
- Conduct training and create awareness to end-users on IT services and new releases
Qualifications and Experience:
- Diploma in Computer Engineering or equivalent
- At least 3 - 5 years experience in a similar position
- Strong IT troubleshooting and problem-solving ability
- Good English language skills - both written and spoken
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