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Technical Support Professional

1 week ago

Ajman, Ajman, United Arab Emirates Crescent Petroleum Full time

Overview:

Crescent Petroleum is a leading organization in the industry, and we are seeking a highly skilled AV Engineer to join our IT team. As an AV Engineer, you will play a vital role in ensuring the smooth operation of our audio-visual equipment.

Responsibilities:

  1. Communicate with clients to understand the nature of technical or IT issues.
  2. Use remote access technology to connect with clients' computers.
  3. Travel to clients' offices to resolve technical issues on-site.
  4. Configure and install new hardware, software, and networking systems.
  5. Analyze and troubleshoot hardware, networking, and software problems.
  6. Develop and implement effective solutions to resolve technical issues.
  7. Provide basic software training to clients.
  8. Maintain strong relationships with clients.

Requirements:

Engineer, Technical Support Services, Technical Training, Technical Writing

Work Arrangement: Full-time

Team/Department: Information Technology (IT)