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Assistant Store Manager

2 months ago

Dubai, Dubai, United Arab Emirates at Full time
About the Role:

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at at. As a key member of our store leadership team, you will play a critical role in driving sales and service excellence, while maintaining best practices and identifying areas for improvement.

Key Responsibilities:
  • Lead and Develop a High-Performing Team: Support the Store Manager in leading and developing a professional store team to achieve company goals and incrementally improve individual objectives.
  • Collaborate with Training Teams: Work closely with training teams to develop a gold standard team that consistently delivers exceptional customer service and sales results.
  • Establish Clear Objectives: Set and communicate weekly/monthly objectives for the team, ensuring everyone is aligned and working towards common goals.
  • Ensure Exceptional Customer Service: Ensure that all employees present professionally and provide the highest level of customer service to achieve maximum sales and customer satisfaction.
  • Visual Merchandising: Ensure that all merchandise is properly and attractively displayed as per visual guidelines, creating an engaging and inviting store environment.
  • Collaborate with Support Departments: Work effectively with store support departments to utilize company resources and drive business results.
  • Align with Human Resources: Collaborate with Human Resources on company policies, procedures, and development planning for the store team.
  • Perform Other Duties: Perform other duties as assigned by the Store Manager to ensure the smooth operation of the store.
Requirements:
  • Previous Management Experience: Previous experience in management, sales, hospitality, and/or service is essential.
  • Exceptional Customer Service Skills: Exceptional customer service and clienteling skills are required to deliver an outstanding customer experience.
  • Strong Leadership Skills: Strong leadership skills, including the ability to coach and motivate team members, are necessary to drive team performance.
  • Professional Communication Skills: Professional verbal and written communication skills are required to effectively communicate with team members, customers, and other stakeholders.
  • Flexibility: A flexible work schedule, including evenings, weekends, and holidays, is required to meet the needs of the business.
What We Offer:
  • Competitive Salary and Incentives: A competitive salary and monthly incentives are offered to recognize and reward outstanding performance.
  • Top-Notch Training Program: A comprehensive training program, unique to the industry, is provided to ensure team members have the skills and knowledge needed to succeed.
  • Clothing Allowance and Employee Discount: A clothing allowance for each new season and a generous employee discount are offered to support team members in their personal and professional development.
  • Opportunities for Career Growth: Opportunities to build a career with one of the fastest-growing companies in fashion are available, with opportunities to travel to other stores and abroad.