Luxury Service Attendant
7 days ago
At Sofitel Dubai Downtown, we are seeking a highly motivated and experienced Luxury Service Attendant to join our esteemed team. As a key member of our hospitality staff, you will be responsible for delivering exceptional service to our discerning guests.
Company OverviewSofitel Dubai Downtown is a luxurious 5-star resort nestled in the heart of Dubai's vibrant downtown area. Our stunning property offers breathtaking views of the city skyline and provides an unparalleled level of comfort and luxury for our guests.
Job DescriptionWe are looking for a talented and enthusiastic individual who is passionate about providing outstanding service to our guests. The ideal candidate will have prior experience in a similar luxury hotel or restaurant environment and possess excellent communication skills.
- Familiarize yourself with all food and beverage items on the outlet menu.
- Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
- Take food and beverage orders from guests, upselling wherever possible.
- Utilize the outlet point-of-sales system as prescribed.
- Ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
- Serve food and beverages according to the standards established.
- Clear tables and remove dirty dishes to the dish area.
- Complete opening and closing duties as assigned.
- Be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
- Maintain the assigned station/section in a clean and orderly manner at all times.
To be successful in this role, you will require:
- Prior experience within a similar luxury hotel/established restaurant environment.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and as part of a team.
- Flexibility to adapt to changing situations and priorities.
- Fluent English speaker.
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