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Senior Business Intelligence Analyst

2 months ago

Dubai, Dubai, United Arab Emirates Okta Full time

Job Summary

We are seeking a highly skilled Senior Business Intelligence Analyst to join our team at Okta. As a key member of our sales planning team, you will play a critical role in helping us drive business growth and success.

Key Responsibilities

  • Deliver Business Insights
    • Develop and maintain business intelligence assets, including reports, dashboards, and one-off analyses, to support business decision-making across the organization.
    • Monitor key business metrics and identify areas for improvement, initiating deep dives as needed to provide actionable insights to stakeholders.
  • Collaborate with Cross-Functional Teams
    • Work closely with data, sales operations, customer success, and other teams to build a narrative around key business metrics and trends, supporting our go-to-market strategy and initiatives.
    • Partner with business units to enable data-driven decision-making, providing expert guidance on data capture and underlying business processes.
  • Identify Operational Gaps and Opportunities
    • Identify operational inefficiencies and work with data and business systems teams to capture requirements for solutions, driving process improvements and enhancements.

Requirements

  • Operational and Analytical Experience
    • 2-4+ years of experience working in an operational and analytical capacity, preferably in a SaaS company.
  • Technical Skills
    • Excellent quantitative and Microsoft Excel skills, including sumifs, index/match, and vlookup, as well as table formulas.
    • Experience with Tableau or other analysis/BI tools.
    • Excellent SQL skills and experience using SQL to write queries and perform analysis.
  • Soft Skills
    • Endless curiosity and a need to dive deeper for understanding.
    • Excellent written and verbal communication skills.
    • Self-motivation, with the desire and capacity to work both independently and collaboratively.