Bell Service Associate

1 month ago


Dubai, Dubai, United Arab Emirates JUMEIRAH Full time
Bell Attendant Job Description

We are seeking a highly skilled and courteous Bell Attendant to join our team at Jumeirah. As a key member of our front-of-house team, you will be responsible for ensuring a seamless and efficient experience for our guests.

Key Responsibilities:
  • Luggage Services: Ensure the smooth and efficient operation of luggage services, with a focus on promptness and attention to detail.
  • Guest Privacy: Maintain the confidentiality of our guests' personal information, adhering to the General Data Protection Regulation (GDPR) and Jumeirah's data protection policies.
  • Security and Compliance: Familiarize yourself with and adhere to Jumeirah's PCI and fraud prevention policies to ensure the security of our guests' information.
  • Guest Satisfaction: Respond promptly and professionally to guest complaints, ensuring that issues are resolved to the highest standard.
  • Teamwork: Collaborate with colleagues to ensure that all necessary reports and resources are available to perform duties to Jumeirah standards.
  • Guest Communication: Provide exceptional communication skills, addressing guests by name and ensuring that they are well-informed about local events, attractions, and services.
  • Documentation: Maintain accurate records of guest interactions, luggage storage, and other relevant information, adhering to Jumeirah's document control procedures.
  • Luggage Handling: Transport guests' luggage to their rooms efficiently and courteously, ensuring that it is not damaged or tampered with.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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