Senior Director of Operations

7 days ago


Dubai, Dubai, United Arab Emirates Ezee Healthcare Full time

About Ezee Healthcare:

Ezee Healthcare is a dynamic organization dedicated to providing exceptional mental health services to children and adolescents. Our team of experts is committed to delivering high-quality care that addresses the unique needs of this population.

We are seeking an experienced Chief Operating Officer/Director of Operations to lead our new outpatient child and adolescent mental health and rehabilitation center in the UAE. As a seasoned healthcare leader, you will be responsible for developing and executing a comprehensive pre-opening plan, including timelines, budgets, and milestones.

Key Responsibilities:

  • Collaborate with the CEO and stakeholders to develop a strategic plan for the facility's establishment and ongoing management.
  • Oversee facility design, setup, and readiness, ensuring a child-friendly and compliant environment.
  • Develop policies, procedures, and protocols specific to child and adolescent mental health services.
  • Lead recruitment, onboarding, and training of clinical and administrative staff.
  • Secure necessary licensing, certifications, and accreditation for the facility.

Strategic Planning and Execution:

  • Define the facility's mission, vision, and strategic goals, focusing on accessible, family-centered care.
  • Design service delivery models tailored to children, adolescents, and families.
  • Establish clinical and operational performance metrics to measure success.

Operational Oversight (Post-Opening):

  • Oversee day-to-day operations, ensuring seamless integration of clinical, administrative, and support services.
  • Monitor and optimize workflows to enhance the patient experience.
  • Foster a positive and collaborative work culture prioritizing quality care and family involvement.
  • Ensure services emphasize developmental appropriateness, cultural sensitivity, and family engagement.
  • Work with clinical teams to develop therapy, counseling, and diagnostic services.
  • Integrate rehabilitation services within the mental health framework.
  • Establish patient and family feedback mechanisms to enhance service quality.

Required Skills and Qualifications:

  • Master's degree in Healthcare Administration, Business Administration, Public Health, or a related field.
  • Clinical background in child and adolescent mental health services required.
  • Minimum 10 years of senior leadership experience in healthcare, preferably in mental health or pediatric settings within the GCC.
  • Experience in healthcare start-ups or launching new services.
  • In-depth knowledge of child and adolescent mental health regulations, accreditation standards, and evidence-based practices.
  • Strong financial acumen and leadership skills.

How to Apply:



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