Customer Service Hostess
3 weeks ago
Key Responsibilities:
- Concept Understanding: Possess a deep understanding of the outlet's concept, including food and beverage offerings, promotions, and be able to effectively communicate this to guests.
- Phone Etiquette: Demonstrate professional phone etiquette, ensuring all guest details and requests are clearly registered and communicated.
- Reservations Management: Manage reservations by phone, email, internet booking applications, and in person, updating the reservations system accordingly as per established standards.
- Reservations Confirmation: Reconfirm all reservations by phone or email at the set time standard, scheduling reservations and planned seating arrangements with management prior to service period.
- Table Management: Constantly update the reservations system with accurate table counts, ensuring all available tables are updated and reinstated as soon as possible.
- Guest Experience: Welcome and escort patrons, striving to delight and satisfy each guest, and assist or direct patrons to other destinations within the hotel as needed.
- Menu Accuracy: Ensure accuracy of all menus, including current offerings, spelling, cleanliness, and presentation, with complete and distributed menu papers.
- Beverage Recommendations: Recommend and upsell initial beverage offerings according to service sequence, forwarding orders effectively to the waiter at the respective station.
- Billing and Cashiering: Perform tasks related to billing according to hotel standards and cashiering policies as required.
- Guest Complaints: Attend to any guest complaints or comments, referring unresolved matters to the Outlet Manager as necessary.
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Hostess
4 weeks ago
Dubai, Dubai, United Arab Emirates MARRIOTT International Full timeAbout the RoleAs a Hostess at W Hotels, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your role will involve greeting guests, providing accurate wait times, and escorting customers to the dining and bar area. To excel in this position, you should possess solid organizational and people skills,...
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Hostess (Dubai, UAE)
1 month ago
Dubai, Dubai, United Arab Emirates La Niña Full timeJob Title: HostessLa Niña is seeking a skilled and friendly Hostess to join our team. As a Hostess, you will be responsible for providing exceptional customer service and ensuring a warm welcome to our guests.Key Responsibilities:Welcoming and seating guests in a timely and efficient mannerAssisting the Reservations Manager with daily tasks and ensuring...
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Dining Room Hostess
3 weeks ago
Dubai, Dubai, United Arab Emirates Novotel Hotels Full timeJob Title: Restaurant HostessJob Summary:We are seeking a highly skilled and experienced Restaurant Hostess to join our team at Novotel Hotels. As a Restaurant Hostess, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient dining experience.Key Responsibilities:Welcoming guests and escorting them to...
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Hostess
4 weeks ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeWe are seeking a skilled and experienced Hostess to join our team at The Team Builders. As a Hostess, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Maintain and manage reservations and related requests in our system.Take charge of the operational flow at the...
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Hostess
4 weeks ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeWe are seeking a skilled Hostess to join our team at The Team Builders. As a Hostess, you will be responsible for maintaining and making daily entries in our reservation system to coordinate shifts and communicate accordingly with management.You will take, manage, and handle reservations and all related requests, ensuring a seamless experience for our...
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Hostess Team Lead
3 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeRole Overview:This position reports to the Restaurant Manager and is responsible for overseeing the daily operations of the Monkey Bar restaurant. The Hostess Team Lead will supervise the hostess team, ensuring that guests receive exceptional service and have an enjoyable dining experience.Key Responsibilities:Lead and motivate the hostess team to provide...
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Restaurant Hostess
4 weeks ago
Dubai, Dubai, United Arab Emirates IBIS Full timeJob SummaryWe are seeking a skilled and friendly Restaurant Hostess to join our team at IBIS. As a Hostess, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere that sets the tone for an exceptional dining experience.Key Responsibilities Greet and welcome guests as they arrive at the restaurant, ensuring a smooth...
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Hostess - Skincare and Makeup Expert
4 weeks ago
Dubai, Dubai, United Arab Emirates TASC Outsourcing Full timeAbout the Role:We are seeking a skilled Hostess to join our team at TASC Outsourcing. As a Hostess, you will be responsible for providing exceptional customer service and promoting our range of skincare and makeup products.Key Responsibilities:Provide expert advice on skincare and makeup products to customers.Meet and exceed sales targets while delivering...
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Host/Hostess (Dubai, UAE)
1 month ago
Dubai, Dubai, United Arab Emirates Doors Freestyle Grill Full timeJob Title: Host/HostessWe are seeking a highly skilled and experienced Host/Hostess to join our team at Doors Freestyle Grill in Dubai.Key Responsibilities:Meet and greet guests with a professional manner, escorting them to their designated tables.Ensure consistent cleanliness of the host/hostess area and maintain a well-groomed appearance.Manage the CRM...
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Host/Hostess (Dubai, UAE)
1 month ago
Dubai, Dubai, United Arab Emirates Doors Freestyle Grill Full timeJob Title: Host/HostessWe are seeking a highly skilled and experienced Host/Hostess to join our team at Doors Freestyle Grill in Dubai.Key Responsibilities:Meet and greet guests with a professional manner, escorting them to their designated tables.Ensure consistent cleanliness of the host/hostess area and maintain a well-groomed appearance.Manage the CRM...
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Customer Service Representative
3 weeks ago
Dubai, Dubai, United Arab Emirates Kitopi Full timeJob DescriptionAt Kitopi, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable dining experience.Key Responsibilities:Engage with customers to ensure they are enjoying...
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Hostess Guest Relation Officer
3 weeks ago
Dubai, Dubai, United Arab Emirates Black Pearl Consult Full timeJob SummaryWe are seeking a skilled and friendly Hostess to join our team at Black Pearl Consult. As the first point of contact for our guests, you will be responsible for ensuring a positive and smooth customer experience from the moment they walk in.Key ResponsibilitiesGreet guests upon arrival and provide a warm welcome.Manage reservations, seating...
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Restaurant Hostess
3 weeks ago
Dubai, Dubai, United Arab Emirates EATHOS Full timeJob SummaryEATHOS is seeking a skilled Restaurant Hostess to provide exceptional guest experiences and ensure seamless restaurant operations. As a key member of our front-of-house team, you will be responsible for greeting and seating guests, managing reservations, and assisting with various front-of-house tasks.Key ResponsibilitiesGreet guests with a warm...
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Restaurant Hostess
3 weeks ago
Dubai, Dubai, United Arab Emirates Black Pearl Consult Full time**Welcome Guests with a Smile**We are seeking a skilled Restaurant Hostess to join our team at Black Pearl Consult. As a key member of our front-of-house team, you will be responsible for creating a warm and inviting atmosphere for our guests.**Your Key Responsibilities:**Greet and welcome guests, ensuring a positive first impression.Manage reservations and...
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Hostess
4 weeks ago
Dubai, Dubai, United Arab Emirates United Al Saqer Group L.L.C. Full timeJob SummaryThe Hostess will be responsible for providing exceptional customer service and ensuring a positive experience for all visitors to our office. This role requires strong organizational and communication skills, as well as the ability to multitask and prioritize tasks effectively.Key ResponsibilitiesProvide professional and courteous service to all...
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Hostess Arabic Speaker
3 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeJob Title: Hostess Arabic SpeakerJob Summary:We are seeking a highly skilled and experienced Hostess Arabic Speaker to join our team at AccorHotel. As a Hostess, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Guest Service: Greet guests as they enter the...
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Hostess
3 weeks ago
Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full timeAbout Four Seasons Hotel DIFCIn the heart of Dubai International Finance Centre, Four Seasons Hotel DIFC is a luxurious oasis that offers a unique blend of style, art, and personalized service. As a Hostess, you will be part of a team that boasts of employee diversity and mutual respect, collaboration, and excellent service.ResponsibilitiesManage the flow of...
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Hostess - Hospitality Expert
4 weeks ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeKey Responsibilities: As a Hostess at Atlantis Resort, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere. You will be responsible for managing the front-of-house operations, ensuring seamless service delivery, and maintaining high standards of customer satisfaction. Key Skills: Effective communication and...
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Chief Restaurant Hostess Coordinator
1 week ago
Dubai, Dubai, United Arab Emirates The Team Builders Full time**The Team Builders** is seeking an experienced Chief Restaurant Hostess Coordinator for an upscale Japanese restaurant in Dubai.**About the Role:**We are looking for a skilled and organized individual to join our team as a Chief Restaurant Hostess Coordinator. This role will be responsible for ensuring a seamless guest experience by coordinating...
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Hostess
4 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeRole Overview:As a Hostess at AccorHotel, you will be the warm and welcoming face of our luxurious dining experience, responsible for creating a lasting first impression for our guests. Your exceptional communication skills and keen attention to detail will ensure that every guest feels valued and has an unforgettable experience in our elegant...