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Information Technology Coordinator

1 week ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates PULLMAN Full time
About the Position

This is a full-time position as IT Supervisor at PULLMAN. The role involves providing high-level technical support and leadership to the IT department.

As IT Supervisor, you will be responsible for managing the hotel's computer systems, troubleshooting technical issues, and implementing preventive maintenance for all IT hardware & Software.

You will also be expected to work closely with other departments to ensure seamless integration of technology and achieve business objectives.

Responsibilities
  • Image desktops, install new software applications, apply patches, map drives to correct servers/networks
  • Support end-user company-provided mobile phone issues
  • Troubleshoot high-speed Internet access problems
  • Escalate problems as appropriate through IT Manager
  • Maintain a full inventory of all hardware and software-related supplies
  • Monitor the performance of computer software and maintain a log of performance reports, error, and integrity check reports, system malfunctions, and solutions