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Product Operations Manager
1 week ago
We are looking for a seasoned Product Operations Manager to join our local team in Dubai. This individual will be responsible for collaborating with our Global Teams based out of Mexico to implement AI technologies and automation solutions that enhance customer support and experience.
Main Responsibilities- Develop and execute product strategies and roadmaps focused on improving contact center operations.
- Identify opportunities for implementing AI, chatbots, and automation to enhance customer support and experience.
You will work closely with cross-functional teams to design and optimize customer journeys within contact centers. Utilize data-driven insights to drive continuous improvement in customer experience and support processes.
