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Account Management Associate

1 week ago

Dubai, Dubai, United Arab Emirates Parisima Talent Full time

At Parisima Talent, we are committed to helping our clients achieve their business goals through the provision of exceptional talent.

About the Role
  • The Customer Service Officer will play a critical role in enhancing customer satisfaction levels by providing accurate product/service information and resolving service issues.

This role requires a highly skilled and motivated individual who can handle multiple tasks simultaneously, communicate effectively with customers and internal stakeholders, and work collaboratively as part of a team.

Key Responsibilities:

  • Providing accurate product/service information and resolving service issues for external customers.
  • Developing and implementing effective strategies to improve service levels and customer satisfaction.
  • Maintaining relationships with internal stakeholders, including sales teams and operations staff.

Requirements:

  • Medical qualification, MD, Nurse, Pharmacist, or Physiotherapist.
  • Excellent communication skills (English and Arabic).
  • Quality focus and customer-oriented.
  • Ability to handle stress and multitask.
  • Analytical thinking.
  • Keen follow-up.
  • Computer literacy (MS Word, MS Excel, MS PowerPoint).
  • Knowledge related to medical terminology would be a plus.

We Offer:

  • Competitive salary package and benefits.
  • Opportunities for career progression.

How to Apply:

Apply directly by submitting your profile outlining your suitability for this position.