PDI Coordinator

Key Responsibilities:

Vehicle Inspection and Verification:

• Inspect vehicles and products for any defects, damages, or discrepancies during offloading.
• Verify physical VIN numbers on the vehicle and cross-check with the VIN number mentioned on the vehicle crate labels.
• Document and communicate any issues to the reporting manager.
• Email signed receipt acknowledgement of every shipment to the stock controller.

Warehouse Space Management:

• Ensure the workshop area is clean and tools are properly arranged.
• Maintain a clean and orderly work environment to enhance efficiency and safety.
• Ensure vehicles are kept in an organized manner, placing them in designated locations and maintaining the same in the excel box file.
• Place scrap parts from Fujairah and other branches in designated areas, ensuring each box is labeled with the corresponding branch name and securely closed.
• Maintain a record of uncollected vehicles received from branches and ensure their security.

PDI Process:

• Ensure ready-to-go vehicle quantities are maintained according to the latest showroom instructions.
• Conduct routine checkups to ensure all vehicles are properly maintained, with PDI maintenance check sheets placed and updated in each and every open/ready vehicle.
• Ensure the PDI display TV is always updated with the PDI dashboard.
• Conduct monthly technicians' tools inventory and report any damaged or missing tools.
• Participate in the PDI preparation process to ensure all products meet quality standards and provide the technician with the proper PDI instruction manual and PDI check sheets.
• Provide physical assistance to the technician when required.
• Prepare and submit vehicle service reports as required.
• Perform a final QC to ensure all vehicles and products meet quality standards after job completion and also a verification check before delivery.
• Support the aftersales business with administrative and customer service tasks as needed.
• Maintain birth certificates for each vehicle and send them to the respective branches when requested.
• Communicate any damages on the vehicle to the sales executive and document through email to avoid future issues.
• Take pictures of vehicles and damaged parts for warranty claim processes, ensuring all necessary photographic documentation is clear and comprehensive.
• Update the warranty Google sheet with details of the damages, order necessary parts, and follow up with the parts department until the vehicle is fixed.
• If a vehicle is sold without fixing, contact the branch service advisor to arrange for the customer to have the part installed and the corresponding WIP is completely cleared.
• Arrange and coordinate with recovery for flawless logistic movements.
• Have a daily briefing with the technician for the following day's vehicle requirements and structure a proper load plan with the team for the agreed schedule.
• Prearrange vehicles to the technician bay to increase the technicians' time utilization.
• Update the system with accurate records of the daily delivered vehicles.
• Ensure vehicles are delivered with the following mandatory documents: 1. PDI check sheet 2. Vehicle Delivery note 3. PDI Invoice 4. Vehicle request form.

Job Requirements:

• Job Type: Full-time
• Pay: AED per month