Security Surveillance Coordinator

2 weeks ago


Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time
Job Summary:

We are seeking a highly skilled Security Surveillance Coordinator to join our team at Hyatt Centric Jumeirah Dubai. As a key member of our security department, you will be responsible for ensuring the safety and security of our guests, staff, and assets.

About the Role:
In this role, you will be monitoring CCTV, access control, and fire alarm systems to detect any potential threats or security breaches. You will also be reviewing footage to identify suspicious activities and reporting incidents accurately to the relevant authorities. Additionally, you will be maintaining surveillance equipment and coordinating repairs with the engineering team as needed.

Responsibilities:
* Monitor CCTV, access control, and fire alarm systems to ensure the safety of hotel guests, staff, and assets.
* Review CCTV footage to detect suspicious activities, threats, or security breaches, and report incidents accurately.
* Maintain surveillance equipment through routine checks and coordinate repairs with the engineering team.
* Collaborate with hotel departments and authorities during emergencies such as evacuations, medical incidents, or fires.
* Assist with emergency response, guiding evacuation and responders while supporting crisis management efforts.
* Safeguard recorded data, ensuring secure storage and access per hotel policies and Dubai regulations.
* Provide real-time communication to the security team during critical incidents, ensuring effective escalation.
* Stay updated on new security technologies and procedures to enhance surveillance and emergency responses.

What We Offer:
* An inclusive and empathetic environment where your ideas and passion are encouraged.
* The chance to be part of a team that's focused on making meaningful impacts.
* A professional development path with growth opportunities within Hyatt's global network.

Requirements:
* Experience: Minimum 2 years in a similar role within Dubai hospitality.
* Education: High School Diploma; SIRA CCTV certification preferred.
* Technical Skills: Proficient in operating CCTV systems, fire alarm control, and access control systems.
* Communication: Strong verbal and written English skills; other languages are a plus.
* Technology Proficiency: Skilled in MS Office (Word, Excel, Outlook) for reporting.
* Skills: Observational, analytical, and decision-making skills; ability to stay calm under pressure.
* Integrity: Strong professionalism and adherence to privacy/confidentiality standards.
* Flexibility: Willingness to work rotating shifts, including nights, weekends, and holidays.
* Coordination: Effective liaison with internal departments and external authorities during emergencies.
* Attention to Detail: Focused on reviewing footage, documenting incidents, and maintaining equipment.

About Us:
At Hyatt, we believe in more than just hospitality - we care for people so they can be their best. We offer an inclusive and empathetic environment where your ideas and passion are encouraged.

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