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Business Development and Delivery Expert

2 weeks ago

Dubai, Dubai, United Arab Emirates SCHNEIDER ELECTRIC - UAE Full time
Key Performance Indicators

The Business Development and Delivery Expert will be responsible for implementing services delivery process as per Quality and Governance standards, monitoring customer satisfaction, and driving continuous improvement through periodic surveys and/or direct feedback interactions.

Key Responsibilities
  • Process Implementation: Implement services delivery process as per Quality and Governance standards.
  • Customer Satisfaction: Monitor customer satisfaction and drive continuous improvement through periodic surveys and/or direct feedback interactions.
  • Operational Excellence: Support achievement of regional revenue, margin, staff utilization, and cost recovery goals through day-to-day operational control of service delivery.