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Senior Field Service Engineer

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Alfa Laval Corporate AB Full time

Job Description - Senior Field Service Engineer

About Our Company

Alfa Laval Corporate AB is a leading global provider of innovative products and solutions in the areas of heat transfer, separation, and fluid handling. Our team is dedicated to pushing boundaries and achieving excellence in the energy, environment, food, and marine industries.

Position Overview

Our Service Operations Department is seeking a highly skilled Field Service Engineer to be located in the Middle East region. This is an exciting opportunity to be part of a dynamic, motivated, and competent team and presents growth opportunities in one of the most interesting markets.

The position will be responsible for performing preventive maintenance, repair, fault diagnosis, and on-site servicing of Alfa Laval equipment, including decanters, separators, and plate heat exchangers. The Service Engineer will be required to work across the region, with anticipated travel of 2-3 weeks per month.

Key Responsibilities & Objectives

  • Commissioning, troubleshooting, preventive maintenance, audits, and on-site servicing of Alfa Laval equipment at customer sites.
  • Decanters used in energy, food, and wastewater applications.
  • High-speed separators used in food and energy applications.
  • On-site service and performance audit of plate heat exchangers.
  • Troubleshooting of electrical/PLC controls associated with Alfa Laval equipment.
  • Executing audits and maintenance activities related to service agreements.
  • Training customer crew on operation of Alfa Laval equipment.
  • Preparation of service/audit reports with technical recommendations.
  • Safety-conscious attitude.
  • Ad hoc participation in service projects.
  • Strong problem-solving skills and ability to work structured and quality-conscious to provide high-level service.
  • Flexibility, independence, robustness, and capability to thrive in a very active environment with much travel activity.
  • Previous experience and high skills in troubleshooting of high-speed separators and decanters are preferred.
  • Ability to read electrical drawings and capable of independent troubleshooting of electrical control panels.

Workplace & Hierarchy

The position is located in the Middle East region, and the work area is mainly focused on the installed base across the region. The position will report to the Regional Field Service Manager.

Candidate Profile

  • A self-starter who is hardworking.
  • Customer-centric approach.
  • Ability to work well both within the team and independently.
  • Ability to multitask, work to deadlines, and thrive in a multicultural environment.
  • Ability to prepare high-quality technical reports.
  • Dynamic, persistent, reliable, and goal-oriented.
  • Willingness to travel and work across the region on field service jobs whenever needed.
  • Previous working experience in food and process industries.

Background

  • An engineering graduate preferably in mechanical/electrical or relevant technical educational background.
  • Minimum 6-8 years of experience in high-speed and rotating equipment used in industries.
  • Application knowledge in food and wastewater is an added advantage.
  • High skills in electrical controls and PLC applications.
  • Strong communication skills in English (spoken and written), along with an understanding of Microsoft Office products.

Why Join Our Team?

  • An exciting place to build your career with opportunities to expand your global network, inside and outside of Alfa Laval, with different nationalities.
  • Excellent learning opportunity to work with our global leaders.
  • We offer you an interesting and challenging position in an international, open, and friendly environment where we help each other to develop and create value for our customers.