Client Relationship Manager
5 days ago
The Client Relationship Manager plays a vital role in fostering long-term relationships with high-value clients, driving business growth and revenue.
This position requires a highly skilled and experienced professional who can communicate effectively, build trust, and provide tailored solutions to meet client needs.
- Build and maintain strong relationships with high-value clients, understanding their goals and objectives.
- Develop and implement tailored solutions to meet client needs, driving business growth and revenue.
- Communicate effectively with clients, ensuring timely and professional responses to inquiries and concerns.
- Analyze client feedback and gather insights to inform product development and improve operational efficiency.
- Work closely with internal stakeholders to resolve complex client issues, leveraging expertise to drive successful outcomes.
- Stay up-to-date on industry trends and best practices, applying knowledge to drive innovation and improvement.
Key Qualifications:
- 5+ years of experience in client-facing roles, preferably in financial services or online trading.
- Proven track record of building and maintaining high-value client relationships, driving business growth and revenue.
- Excellent written and verbal communication skills, with fluency in English and Persian.
- Strong problem-solving and analytical skills, with the ability to think critically and outside the box.
- Ability to manage multiple tasks and prioritize effectively, meeting deadlines and delivering results under pressure.
- Experience with CRM systems and customer support software, with a focus on workflow optimization and process improvement.
- Detail-oriented with strong organizational and record-keeping abilities, maintaining confidentiality and adhering to data protection regulations.
- Ability to work collaboratively with internal stakeholders, driving successful outcomes and achieving shared goals.
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