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Operations Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates beBee Careers Full time
Job Description:

We are seeking an experienced Senior Manager to lead our Order to Cash (O2C) process, ensuring timely payments and adherence to payment plans. This role involves managing collections activities, monitoring aging accounts, and collaborating cross-functionally to resolve collections disputes and customer issues.

The successful candidate will have a strong understanding of O2C processes and ERP systems, as well as experience within a shared services environment. Excellent stakeholder management, analytical thinking, and communication skills are essential for this role.

Key Responsibilities:
  • Lead and manage collections activities, ensuring timely payments and adherence to payment plans.
  • Monitor aging accounts, manage delinquent accounts, and escalate critical issues as needed.
  • Collaborate cross-functionally to resolve collections disputes and customer issues.