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Parking Operations Supervisor

1 week ago

Dubai, Dubai, United Arab Emirates Emaar Properties (P.J.S.C.) Full time
Job Overview:
Parking operations is a crucial aspect of our hospitality services. As an Parking Operations Supervisor, you will be responsible for maintaining a detailed summary of daily/weekly duties, including all changes, problems, complaints, and correspondence. Your role will involve patrolling designated parking facilities to ensure detailing standards are met.

Key Responsibilities:
  • Patrol all levels of the designated parking facility for detailing.
  • Perform administrative and office responsibilities.
  • Implement and adhere to on-site Valet Driver grooming standards and checklists.
  • Resolve customer concerns and complaints.
  • Prepare and submit daily, weekly, and monthly reports.
  • Inspect and maintain all parking operations equipment in working condition and coordinate replacements or repairs when necessary.
  • Respond to discrepancies involving Valet Drivers and customers, such as lost items/tickets, accidents, and incidents.

Requirements:
  • 03-05 years of experience in Hospitality Experience.
  • Minimum 02 years of Valet Operations Experience.
  • Willingness to work day/night shifts and multiple locations within duty hours, with extra hours required for special events/exigencies/operational requirements.
  • Degree/Diploma from a recognized University in Hospitality is preferred.