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Service Delivery Associate

2 weeks ago

Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

About the Job:

We are looking for a talented Service Delivery Associate to join our team at JUMEIRAH. As a key member of our operations department, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience with us.

Your primary duties will include:

  1. Communication: You will be responsible for communicating with customers through email, phone, and face-to-face interactions.
  2. Task Management: You will need to manage multiple tasks simultaneously, prioritizing and completing them in a timely manner.
  3. Reporting: You will be responsible for generating regular reports and maintaining accurate records.
  4. Relationship Building: You will need to build strong relationships with customers, understanding their needs and preferences.

To be successful in this role, you will need to possess excellent communication skills, be highly organized, and able to work well under pressure.