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Director of High-Profile Client Services
2 weeks ago
Kerzner International exists to bring extraordinary experiences to every holiday and encounter through connection, empowerment, precision, care, and warmth. Our resorts are unique destinations full of life, wonder, and surprise, where we strive to exceed our guests' expectations at every possible turn.
We are currently seeking a Service Excellence Lead - VIP Operations to join our team. This role is responsible for overseeing and coordinating the VIP services provided to our esteemed clients. The primary objective will be to ensure exceptional customer service and satisfaction while maintaining a high level of professionalism.
The ideal candidate will have prior experience in a customer service or hospitality role, especially in a VIP or high-profile setting. Strong communication skills are essential to effectively communicate with VIP clients, team members, and other stakeholders.
