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Welcome Ambassador
2 weeks ago
Gesta Holiday Homes seeks a talented Welcomer to bring warmth and hospitality to our guests' experiences. If you're passionate about delivering memorable moments, we want to hear from you
About the Role:As a key member of our team, you'll be responsible for creating lasting impressions through exceptional customer service. Your role will involve coordinating check-in procedures, providing expert guidance, and fostering meaningful relationships with our valued guests.
Main Responsibilities:- Initial Contact: Establish rapport with guests via phone, email, or in-person interactions.
- Check-in Process: Welcome guests warmly, handle luggage, and brief them on house rules, facilities, and local attractions.
- Ongoing Support: Respond promptly to queries, resolve issues efficiently, and maintain open communication channels.
- Check-out Procedure: Conduct thorough inspections, address any concerns, and ensure a seamless departure process.
- Tolerant, honest, and dedicated individual with excellent communication skills.
- Multitasker with a systematic approach and ability to prioritize tasks effectively.
- Strong time management and organizational skills.
A valid UAE driving license is essential.
