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Advertising Campaign Coordinator

2 weeks ago

Dubai, Dubai, United Arab Emirates MasterMind Advertising Full time
Job Description:

As a key member of the MasterMind Advertising team, the Customer Service Executive and Coordinator will be responsible for delivering exceptional client experiences by managing relationships, ensuring high-quality service, and facilitating coordination among teams to execute advertising campaigns effectively.

Key Responsibilities:

  1. Client Relationship Management:
    The successful candidate will act as the primary point of contact for clients, addressing inquiries, resolving issues, and maintaining strong professional relationships. This involves understanding client needs and objectives, offering suitable advertising solutions, and ensuring client satisfaction.
  2. Coordination and Communication:
    In collaboration with internal teams, the coordinator will ensure the smooth execution of advertising campaigns. This includes communicating client briefs and requirements clearly and effectively to relevant teams, coordinating project timelines, and providing exceptional customer service.
  3. Campaign Oversight:
    The candidate will monitor campaign progress and performance, keeping clients informed and involved in the process. Additionally, they will work closely with the creative team to ensure that the client's objectives are met in the advertising materials.
  4. Documentation and Reporting:
    Accurate records of client interactions, agreements, and campaign details must be maintained. Regular reports on campaign performance and client feedback will also be prepared.