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Reception and Leisure Team Lead
3 weeks ago
Job Overview: We are seeking a dedicated and hardworking Reception and Leisure Team Lead to join our team. The successful candidate will be responsible for leading and managing the reception teams, leisure facilities, and main reception desk.
Main Responsibilities:
- Customer Service: Address customer inquiries, feedback, and concerns in a timely and professional manner.
- Operations Management: Oversee daily operations of the main reception desk and the reception desk at the club.
- Leisure Facilities: Oversee daily operations of the leisure facilities.
- Team Leadership: Lead and manage the reception teams, as well as third-party service providers within the leisure facilities.
Requirements: The ideal candidate will have a minimum of 2-3 years' experience in a similar position, with excellent communication and leadership skills. They must also be female and 38 years old or below.