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Bar Operations Specialist

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates RADISSON HOTEL GROUP Full time
Key Responsibilities

As a Barista at Radisson Hotel Group, you will be responsible for ensuring the smooth operation of the bar, maintaining high standards of quality and service, and delivering exceptional customer experiences.

  1. Bar Operations: Ensure the bar is stocked and run according to established operational procedures, customer service standards, employee satisfaction, and health, safety, security, and environmental (HSSE) guidelines.
  2. Beverage Preparation and Quality Control: Maintain expertise in beverage preparation techniques to ensure high-quality standards and service delivery in line with Radisson Hotel Group's operating procedures and standards.
  3. Store Services and Product Knowledge: Possess in-depth knowledge of all store promotions, company services, bar products, and takeaway menu items to effectively communicate and deliver them to customers.
  4. Customer Satisfaction: Continuously monitor and understand evolving customer requirements and satisfaction levels, attending to guest special requests and preferences.
  5. Internal Communication and Coordination: Collaborate closely with store management and staff to promote positive teamwork and efficient operation.
  6. Daily and Weekly Reports: Complete all bar-related reports and checklists on time as required.
  7. HSSE and Quality: Complete bar checklists and relevant equipment to fulfill HSSE requirements for daily operation.