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Front Desk Assistant for Aesthetic Clinic

2 weeks ago

Dubai, Dubai, United Arab Emirates Ontime Group Full time
Aesthetic Clinic Front Desk Position in Dubai

The ideal candidate will possess excellent communication skills and be able to effectively manage multiple tasks in a fast-paced environment.

We are seeking a dedicated and detail-oriented individual to join our team as a Receptionist for our Aesthetic Clinic located in Meydan, Dubai.

About the Role

  • Provide exceptional customer service to clients visiting our clinic.

Responsibilities

  • Warmly greet and welcome clients upon their arrival.
  • Manage phone calls, schedule appointments, and oversee the clinic's daily calendar.
  • Provide clients with detailed information regarding aesthetic services and treatments available.
  • Assist clients with check-in and check-out processes, ensuring all forms are completed accurately.
  • Maintain a tidy and organized reception area and waiting room.
  • Process payments, manage billing inquiries, and assist with insurance verifications.
  • Coordinate with clinic staff to optimize patient flow and ensure a seamless experience.
  • Address client questions and concerns promptly and professionally.

Requirements

  • Previous experience as a Receptionist in an aesthetic clinic or similar environment.
  • Strong communication and interpersonal skills.
  • Excellent customer service abilities with a focus on client satisfaction.
  • Familiarity with appointment scheduling and managing a busy calendar.
  • Proficient in computer applications and electronic medical records.
  • Attention to detail and strong organizational skills.
  • Ability to multitask and work effectively in a fast-paced setting.
  • Professional appearance and a welcoming demeanor.
  • Fluency in English; knowledge of additional languages is advantageous.