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Patient Liaison Specialist

2 months ago

Sharjah, Sharjah, United Arab Emirates SIMC sharjah Full time
Key Responsibilities:
  • Greeting and Welcoming Patients: Provide a warm and professional welcome to patients visiting our dental practice.
  • Scheduling and Coordination: Efficiently schedule, reschedule, or cancel appointments as needed to ensure seamless patient flow.
  • Administrative Support: Assist patients in completing necessary information forms and prepare patient charts and daily schedules for our dental staff.
  • Record Keeping and Documentation: Accurately update patient records and document recent treatments and procedures to maintain accurate and up-to-date patient information.
  • Follow-up and Reminders: Schedule follow-up appointments and provide telephonic reminders to patients to ensure timely follow-up care.
  • Insurance and Billing: Communicate with medical insurance providers to determine if patients are required to make co-payments and verify methods of payment to collect payments as needed.
  • General Office Duties: Perform general office tasks, such as answering telephones, photocopying, filing, and faxing, to maintain a smooth and efficient office environment.