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Front Desk Operations Specialist

2 weeks ago

Dubai, Dubai, United Arab Emirates Marriott Resort Palm Jumeirah Dubai Full time
Job Title

We are seeking a highly motivated Front Desk Operations Specialist to join our dynamic team at Marriott Resort Palm Jumeirah Dubai. In this role, you will be responsible for driving operational excellence, enhancing guest experiences, and promoting a culture of continuous improvement.

Main Responsibilities:
  • Develop and implement efficient systems and processes to streamline front desk operations
  • Analyze data to identify areas for improvement and implement changes
  • Mentor and guide front desk staff to ensure they have the necessary tools and resources to succeed
  • Foster a collaborative and inclusive work environment that encourages open communication and feedback
Requirements:
  • High school diploma or equivalent required; related work experience a plus
  • 1 year of experience in hospitality industry, preferably in a supervisory role
  • Strong analytical and problem-solving skills