Quality Assurance Manager

4 days ago


Dubai, Dubai, United Arab Emirates Nouveaux Talents Full time
Job Description

Nouveaux Talents is seeking a highly skilled Senior Quality Assurance Manager to join our team.

Key Responsibilities:
  • Develop and implement a comprehensive QA strategy and framework for the Facility Management Department.
  • Define quality standards, procedures, and metrics to ensure compliance with industry regulations and best practices.
  • Create and maintain QA documentation, including policies, procedures, and manuals.
Leadership and Team Management:

The ideal candidate will have strong leadership skills and experience in managing teams.

  • Recruit, hire, and train the initial QA team, ensuring the selection of qualified and experienced professionals.
  • Provide leadership, guidance, and mentorship to the QA team, fostering a culture of continuous improvement and excellence.
  • Conduct regular performance evaluations and provide feedback to team members.
Quality Control and Compliance:

The successful candidate will have a deep understanding of quality standards and regulations.

  • Oversee the implementation of QA processes and procedures across all facility management operations, including hard services (e.g., HVAC, electrical, plumbing) and soft services (e.g., housekeeping, landscaping).
  • Conduct regular audits and inspections to ensure compliance with quality standards and identify areas for improvement.
  • Collaborate with departments/teams to address quality issues and implement corrective actions.
Reporting and Communication:

The ideal candidate will have excellent communication skills and be able to present complex information in a clear and concise manner.

  • Prepare and present regular reports on QA activities, findings, and improvements to senior management.
  • Communicate quality standards and expectations to all stakeholders, including contractors and vendors.
  • Act as the primary point of contact for all QA-related matters within the Facility Management function.


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