Product Executive Specialist

3 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Talent Pal Full time
About Talent Pal

Talent Pal is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, and Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, and Analytical Industries.

Job Brief

The incumbent will be responsible for promoting products and services to customers, discovering and pursuing new sales prospects, negotiating contracts, and maintaining customer satisfaction with the aim of maximizing profits.

Key Responsibilities
  • Market Research:
    • Conduct market research to identify new potential customers.
    • Analyze market trends to identify new products in the market and understand their advantages and disadvantages.
    • Plan and assist with new product releases and events.
    • Maintain technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
  • Business Development:
    • Establish contact with new customers to inform them of our products, understand their needs, and how we can help them.
    • Provide potential customers with support information and guidance by performing product demonstrations to them and gathering their feedback.
    • Follow up with new customers after the demo session to negotiate contracts and packages.
    • Ensure all details of the contract are compliant with our rules and regulations.
    • Follow up with the Procurement and Logistics team with regards to sending them the products and ensuring that it reaches them on time.
  • Marketing:
    • Coordinate with the Marketing Department for any new materials that need to be done.
  • Sales:
    • Maintain relationships with existing customers by providing them with support information and guidance.
    • Recommend new products to existing customers as per their needs and provide them with support information and guidance to ensure a great relationship with them.
    • Provide existing customers with support information and guidance by performing product demonstrations to them and gathering their feedback.
    • Assist customers in answering all product-related questions in a professional and timely manner.
    • Recommend new service improvements to further build on the relationship.
    • Advise helpful new product recommendations and suggestions to customers to increase revenue.
    • Negotiate contracts and packages with existing customers.
    • Maintain quality service by establishing and enforcing Talent Pal standards.
    • Contribute to the team effort by achieving the annual target set by the management and assisting the team when needed.
  • Data Tracking:
    • Prepare reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.
  • Orders:
    • Place orders to the concerned purchase coordinator.
  • Invoicing:
    • Coordinate with the Finance Department to ensure proper invoicing of the products and follow up with them with regards to the collection/payment.
  • Delivery:
    • Coordinate with the warehouse for the timely deliveries.
  • Application:
    • Conduct training sessions to customers.
    • Assist customers with the equipment that is being used.
    • Solve any issues that they might be facing while using the equipment.
    Requirements
    • Education:
      • Bachelor's Degree in Biomedical
    • Additional details:
      • Candidates are preferred to be based in UAE
    • Experience:
      • 1-2 years of experience
    • Job Specific Skills:
      • Good knowledge in Surgical Equipment

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