Front Desk Coordinator

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates NMC Royal Khalifa City Full time
About the Role

This is an exciting opportunity to join our team at NMC Royal Khalifa City as a Medical Receptionist Officer. We are looking for a skilled and experienced professional to provide exceptional patient care and support our front desk operations.

  • Key Responsibilities:
  • Patient Care: Provide exceptional patient care, greeting patients, directing them to appropriate departments, and providing routine information.
  • Communication: Handle telephone inquiries, provide information, and facilitate callbacks with doctors or nurses.
  • Registration and Scheduling: Register new patients, manage appointments, including no-shows, rescheduling, and confirmations.
  • Billing and Insurance: Provide information about medical insurance coverage, collect payments, and process claims.
  • Cash Handling: Collect daily cash collections, credit card slips, and cheques deposits, adhering to finance protocols.

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