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Contact Center Specialist

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Job Resources Full time

Job Resources is hiring a Contact Center Specialist to provide exceptional customer service to our clients. The successful candidate will have strong communication skills, both written and verbal, and a minimum of 2+ years of experience in a similar role.

Key responsibilities include:

  • Responding to customer inquiries and resolving issues promptly and efficiently
  • Providing product information and answering questions about our services
  • Collaborating with internal teams to resolve complex customer issues
  • Documenting customer interactions and updating records accordingly

As a Contact Center Specialist, you will play a vital role in ensuring customer satisfaction and loyalty.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Customer Service

Industries

Transportation, Logistics, Supply Chain, and Storage