Contact Center Specialist

Job Description:The Sales and Support Associate will be responsible for driving contact center performance through outbound and inbound calls in accordance with call center policies and procedures.Key Responsibilities:Handle inbound and outbound calls according to procedures, guidelines, and schedules set by organization, contact center.Proactively offer...

As a Contact Center Executive at Reem Hospital, you will play a critical role in ensuring a seamless patient experience.Your key responsibilities will include booking appointments accurately, handling rescheduling requests, and ensuring correct patient information entry.

Reem Hospital is seeking a professional Contact Center Executive to join our team. The ideal candidate will be responsible for ensuring a seamless patient experience, from booking appointments to resolving queries. You will play an essential role in providing clear communication, accurate information, and excellent service, supporting patients throughout...

About the JobThis Senior IVR Channel Specialist position involves leading the project handling of the Contact Center by raising IT requirements, designing new processes and features within the CRM and IVR channel.The successful candidate will have an in-depth understanding of contact centre requirements and work closely with the operations team to formalize...

Data Center Security Specialist (Saudi National Only), DC Security APMEA Amazon Web Services (AWS) is looking to hire a highly motivated, customer-obsessed professional to provide hands-on support to our Data Center Security team across Saudi Cluster.As a Data Center Security Specialist (DSS), you will be tasked with running day-to-day data center security...

Job SummaryThis is an exciting opportunity for a highly skilled and customer-oriented individual to join our Contact Centre team as a Contact Centre Specialist.In this role, you will be responsible for delivering exceptional customer service, resolving complex customer queries, and contributing to the overall success of the team.Key Accountabilities:Respond...

**Job Summary**We are seeking a highly skilled Technical Lead to join our First Abu Dhabi Bank team. In this role, you will be responsible for leading project handling of the Contact Center by raising IT requirements, designing new processes and features within the CRM and IVR channel.Main Responsibilities:Designing new processes and features within the CRM...

To lead Project handling of Contact Center byraising IT requirements design new processes and features withinthe CRM and IVR channel. To provide efficient solutions to increaseProductivity First Call Resolution and increase Net Promoter Score.Service migration to selfselfservice channels and enablingautomation to tasks and processes thus improving team...

Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, call center....

Job OverviewData Center Engineering Operation is seeking a highly motivated individual to join our team as a Data Center Operations Specialist. As a key member of our infrastructure operations team, you will be responsible for maintaining the physical infrastructure of AWS data centers, ensuring high standards for operational performance in areas such as...

Data Center Security Specialist - UAE National Only, DC Security Job ID: 2748094 | Amazon Data Services Emirates LLC AWS' DC Security Team is looking for a Data Center Security Specialist with experience working in critical infrastructure installations, available for a UAE national with family book. AWS is committed to contributing towards the UAE's goal of...

Data Center Security Specialist - UAE National Only, DC Security Job ID: | Amazon Data Services Emirates LLC AWS' DC Security Team is looking for a Data Center Security Specialist with experience working in critical infrastructure installations, available for a UAE national with family book. AWS is committed to contributing towards the UAE's goal of...

Key ResponsibilitiesThe successful candidate will be responsible for:Managing day-to-day operations of all direct banking channels activities.Leading project handling of the Contact Center by raising IT requirements and designing new processes and features within the CRM and IVR channel.Providing efficient solutions to increase productivity, first call...

As an IVR Channel Owner at First Abu Dhabi Bank, you will play a pivotal role in enhancing customer experience through efficient technology implementation.About You:Minimum 2 years of experience within the customer service industryGeneral Banking experience with sound operational understandingUnderstanding of Contact Centre technology such as IVR and web...

Job OverviewWe are seeking a highly skilled Technical Lead to join our team in First Abu Dhabi Bank. The successful candidate will be responsible for leading project handling of the Contact Center, raising IT requirements, designing new processes and features within the CRM and IVR channel.The ideal candidate will provide efficient solutions to increase...

Job Function:We are looking for an IT Specialist with expertise in network administration, troubleshooting, and network security to join our team at Be Well Specialized Medical Center.Key Responsibilities:Provide technical support and maintenance for our IT infrastructureEnsure the integrity and security of our network systemsCollaborate with...

Roles and responsibilities Operate and maintain HCT's Data Centre / Server room facilities and components, including cooling and power supply, access control and fire suppression units. Monitor and control activities and downtime done in HCT's data center. Monitor current utilization and forecast and plan future capacity based on business needs. Conduct...

About the RoleWe are seeking a highly skilled Contact Centre Technology Manager to lead our project handling of the Contact Center. This role involves raising IT requirements, designing new processes and features within the CRM and IVR channel.The ideal candidate will provide efficient solutions to increase productivity, First Call Resolution, and Net...

Specialist - Call CenterDate:Jan 9, 2025Company:Abu Dhabi Accountability AuthorityJob Objective:Assist with call centre activities, including managing databases, receiving and responding to calls and inquiries in line with ADAA policies and procedures in a timely manner. Assist with follow-up actions and responses to internal and external clients. Manage...

Senior Data Center Operations SpecialistWe are seeking a highly experienced Senior Data Center Operations Specialist to join our team at LTIMindtree.The ideal candidate will have a strong background in computer science, engineering, or information technology with a minimum of 8-10 years of relevant experience.Key ResponsibilitiesDesigning Data Center...