Contact Center Specialist
1 day ago
Job Resources is hiring a Contact Center Specialist to provide exceptional customer service to our clients. The successful candidate will have strong communication skills, both written and verbal, and a minimum of 2+ years of experience in a similar role.
Key responsibilities include:
- Responding to customer inquiries and resolving issues promptly and efficiently
- Providing product information and answering questions about our services
- Collaborating with internal teams to resolve complex customer issues
- Documenting customer interactions and updating records accordingly
As a Contact Center Specialist, you will play a vital role in ensuring customer satisfaction and loyalty.
Seniority LevelEntry level
Employment TypeFull-time
Job FunctionCustomer Service
IndustriesTransportation, Logistics, Supply Chain, and Storage
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