Grid Automation Expert
1 week ago
About the Role
As a Senior Service Engineer - SCMS at Hitachi Energy, you will be part of a dynamic team based in the United Arab Emirates. This exciting opportunity offers the chance to work independently in the Grid Automation field, engaging in technical discussions with customers and traveling across the UAE.
Your Key Responsibilities
- Manage and execute service works on SCMS according to work instructions and Hitachi Energy processes.
- Deliver exceptional customer service, ensuring high-quality results.
- Prepare access permits, work permits, method statements, and site activity schedules.
- Supervise cubicle installation and cable laying works.
- Perform modification, extension, and upgrade works, including scheme checks, system power-up, system integration, communication verification, signal tests, implementing cybersecurity controls, cybersecurity tests, SAT, energization checks, and more.
- Conduct preventative and corrective maintenance works.
- Identify technical problems and analyze them through remote or on-site activities in various areas, including service, installation, and commissioning, retrofits, and technical assistance.
- Prepare Visit Reports, Service Reports, Test Reports, RCA, and other required documents.
- Carry out SCMS engineering works for retrofit, upgrades, and extensions projects.
- Collaborate closely with other functions to identify digital solutions and expand the service scope on the Hitachi Energy installed base.
- Act as the resolution owner for assigned customer cases.
- Apply safety rules and safe practices, as well as environmental responsibilities, and report any unsafe practices or incidents.
- Embody Hitachi Energy's core values of safety and integrity, taking responsibility for your actions while caring for your colleagues and the business.
Your Background
- A bachelor's or master's degree in a relevant field is required.
- Minimum 10 years of relevant experience in IEC 61850-based substation control and monitoring systems (RTUs and MicroSCADA) is necessary.
- Experience in cybersecurity is an advantage.
- Experience working with utility customers in the UAE is preferred.
- Proficiency in both spoken and written English is required.
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